Privacy Policy
1. General Provisions
This Privacy Policy (hereinafter β the "Policy") defines the procedure for collecting, using, storing and protecting personal data of UpStudy platform users (hereinafter β the "Platform").
By using the Platform, you agree to the terms of this Policy and consent to the processing of your personal data in accordance with applicable laws, including GDPR standards.
2. Definitions
- User β any capable individual registered on the Platform.
- Client β a User who posts tasks on the Platform to find an Executor.
- Executor β a User who offers their services to complete Client tasks.
- Personal Data β information or set of information about an identified or identifiable natural person.
3. Data We Collect
We collect and process the following categories of data:
- Registration data: name, email address (including Google OAuth data), role on the platform.
- Verification data (Executors only): passport photos, diplomas, course certificates. Used strictly for identity and qualification verification.
- Profile data: profile picture, education details, skills, rating, and reviews.
- Interaction data: task history, chat messages between Clients and Executors, transaction history.
- Technical data: IP address, browser information, cookies for sessions and UX improvements.
4. Purpose of Data Processing
Your data is used for:
- Account creation and administration.
- Verification of Executors (identity and education confirmation).
- Enabling seamless communication between Clients and Executors.
- Improving platform operations, user experience analysis, and bug fixing.
- Fraud protection and security enforcement.
- Sending critical system notifications.
5. Disclosure to Third Parties
We do not sell, trade, or transfer personal data to third parties without your consent, except as required by law. Part of your profile information (name, rating, reviews) is public within the Platform to foster trust.
6. User Rights
In accordance with applicable law, you have the right to:
- Know the sources, locations, and purposes of processing your personal data.
- Access your personal data.
- Request correction, update or deletion of your personal data ("right to be forgotten").
- Revoke your consent to personal data processing.
7. Data Security
We employ state-of-the-art technical and organizational measures to safeguard your personal data from unauthorized access, loss, or alteration.
Special Document Protection: Sensitive documents (passports, diplomas, certificates) submitted by Executors are encrypted. Access is strictly limited, never shared with third parties or publicly disclosed.
8. Policy Amendments
We reserve the right to amend this Policy. Updated versions take effect upon publication on this page.
9. Contacts
If you have questions regarding this Policy or processing of your personal data, please contact our support at: [email protected] Π°Π±ΠΎ Π² Telegram: @upstudy_manager.